Conditions of sale

Terms of Sale

The offer and sale of products on our website ("www.fascinocellini.com") are governed by these General Conditions of Sale. The products purchased on www.fascinocellini.com are sold directly by FascinoCellini ("the Seller"), based in Italy, Via Leandro Faggin, 20, 35020 - Ponte San Nicolò · Padua, Italy.

You can request any information through our assistance services by contacting Customer Service. If you need further information go to the Customer Service area. You will find information about orders and shipments, refunds and the return of products purchased on www.fascinocellini.com. Remember that you can always contact the Seller by e-mail at the following e-mail address: info@fascinocellini.com.

For any other legal information, consult the sections: Condizioni Generali d'Uso, Privacy Policy.

Email: info@fascinocellini.com

Italy

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1. Our trade policy

1.1
The Seller offers for sale, on www.fascinocellini.com, the products and carries out its e-commerce activity exclusively towards its end users who are "consumers".

1.2
When we speak of "consumer" we refer to any natural person who acts on www.fascinocellini.com for purposes not related to his own commercial, entrepreneurial or professional activity, possibly carried out. If you are not a "consumer", please refrain from concluding commercial transactions on www.fascinocellini.com.

1.3
In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.

1.4
These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on www.fascinocellini.com between users of www.fascinocellini.com and the Seller.

1.5

The General Conditions of Sale, on the other hand, do not regulate the supply of services or the sale of products by parties other than the Seller who are present on www.fascinocellini.com through links, banners or other hypertext links. Before placing orders and purchasing products and services from parties other than the Seller, we advise you to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of operations electronic commerce between users of www.fascinocellini.com and third parties.

2. How to conclude the contract with the seller

2.1
To conclude the purchase contract for one or more products on www.fascinocellini.com, you will need to fill in the order form in electronic format and send it to the Seller, electronically, following the relative instructions.

2.2

Before proceeding with the purchase of the products, by sending the order form, you will be asked to carefully read the General Conditions of Sale, to print a copy using the print command and to store or reproduce a copy for your personal uses.

We will also provide you with a summary of the commercial and contractual conditions that we propose for the purchase of the products, which contains a reference to the General Conditions of Sale and a summary of the information on the essential characteristics of each product ordered with the relative price (including all the applicable taxes or duties), the means of payment that you can use to purchase each product, the delivery methods of the purchased products, the shipping and delivery costs; as well as the references and the geographical and e-mail address of the Seller and the date by which the Seller undertakes to deliver the goods.

2.3
In the order form, displayed immediately before the conclusion of the purchase contract, we will provide you with summary information about the essential characteristics of each product ordered, the price (including all applicable taxes or duties) and shipping costs (therein including any additional costs incurred by you for choosing a different and / or faster type of shipping and delivery than the standard one). The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to your order.

2.4
The order form will be filed in our database for the period of time necessary to process the orders and in any case in accordance with the law. You will be able to access your order form by consulting the "My order" section.

2.5
When submitting the order form, you will be warned that such forwarding implies the obligation to pay the indicated price. Before proceeding with the transmission of the order form, you will also be asked to identify and correct any data entry errors.

2.6
The language available to conclude the contract with the Seller is Italian.

2.7
Once the contract is concluded, the Seller will process your purchase order.

2.8

The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your purchase order, specifying the reasons.

In fact, it should be noted that, in the event of payment by "bank transfer", FascinoCellini will manage the order as described below:

From the 2nd (second) working day following the sending of the order form to the Seller by the customer, in the absence of receipt at payments@fascinocellini.com of the receipt for entering the transfer order by the customer, the contract will be considered terminated between the parties and FASCINOCELLINI will make the related items again available for sale on www.fascinocellini.com
Effective from the 4th (fourth) business day following receipt at payments@fascinocellini.com of the receipt for the insertion of the transfer order by the customer, in the event of a bank transfer not received at the IBAN indicated by the Seller when completing the purchase of the items, the contract will be considered terminated between the parties and FASCINOCELLINI will make the related items available again for sale at www.fascinocellini.com

Any amounts, relating to the resolved order, received at the Seller's IBAN after the aforementioned limits, will be reimbursed by the Seller without undue delay by arranging a bank transfer in favor of the Buyer to the IBAN indicated by him to the Seller at the address payments@fascinocellini.com.

2.9
By submitting the order form electronically, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the Seller. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit the order form for the purchase of products on www.fascinocellini.com.

2.10
By submitting the order form, you confirm that you are aware of and accept the General Conditions of Sale and the additional information contained in www.fascinocellini.com, also recalled via links, including the General Condition of Use and the Privacy Policy.

2.11

Once the contract is concluded, the Seller will send you, by e-mail, a receipt of the purchase order, containing the General Conditions of Sale and the summary document on the Right of Withdrawal and therefore, all the information already contained in the summary of the commercial conditions and contractual documents displayed before proceeding with the purchase.

3. Guarantees and indication of the prices of the items

3.1
On www.fascinocellini.com only products bearing the fascinoCellini brand are offered for sale.

3.2
The Seller does not sell second-hand products, flawed products or products of lower quality than the corresponding standards offered on the market.

3.3
The essential characteristics of the products are presented on www.fascinocellini.com within each product sheet. The images and colors of the products offered for sale on www.fascinocellini.com may however not correspond to the real ones due to the Internet browser and monitor used.

3.4
Product prices may be subject to updates. Make sure of the final sale price before submitting the relevant order form.

3.5

Purchase requests from countries not included among those displayed on the splash page will not be accepted by the Seller.

4. Payments

4.1
To pay the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated in the order form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument you have chosen.

4.2

In case of payment by credit card, the financial information (for example, the credit / debit card number or its expiry date) will be forwarded, via encrypted protocol, to Banca Sella or to other banks, which provide the relative remote electronic payment services, without third parties having access to them in any way.

Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase. The price for the purchase of the products and the shipping costs, as indicated in the order form, will be charged to your current account at the time of shipment of the purchased products.

5. Shipping and delivery of products

You will receive the items purchased at the address indicated when completing the order.

To find out about the specific shipping and delivery methods of the products, access the Customer Service section. Please pay attention to what is reported in this section because the indications contained therein form an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.

6. Customer Service

You can request any information through our assistance services by accessing the Customer Service area.

7. Privacy

7.1
You can obtain information on how we process your personal data by accessing the Privacy Policy.

7.2
Please also read, if you have not already done so, our General Conditions of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.

7.3
For any other information on our Privacy Policy you can send requests to the following e-mail address: privacy@fascinocellini.com or to the address of our registered office of the Seller FascinoCellini, Via Leandro Faggin, 20, 35020 - Ponte San Nicolò · Padua, Italy.

8. Applicable law and dispute resolution

8.1
The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code in Chapter I "Of the rights of consumers in contracts", with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

8.2
In the event of disputes arising from the General Conditions of Sale between FASCINOCELLINI and each of its end users, we inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the site http://ec.europa.eu/odr.

9. Modification and updating

The General Conditions of Sale are amended from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication www.fascinocellini.com.

10. Information on FascinoCellini

FascinoCellini

Registered office: Via Leandro Faggin, 20 · 35020 Ponte San Nicolò · Padua, Italy