CUSTOMER CARE

SHOPPING

To make purchases on the CharmCellini Online Store you need to be registered.

Proceeding with the purchase, you will be guided in the creation of your personal account.

However, we recommend that you create an account to access exclusive areas and services dedicated to our customers.

Use the form below to enter the reserved area:

if not registered, use the Register button
if already registered, use the Login button

Search for articles

To freely consult our catalog, select a category from the navigation menu or discover our product selections from the Home Page.

To make your search more precise, use the filters or the internal search of the site.

Product information

On each product sheet you will find all the information: dimensions, description and composition of the article.

Click (zoom) or scroll (magnify) on the product image to enlarge it and view all the details.

How to order

To buy a product on CharmCellini Online Store:

from the product sheet, add the product to the cart
at the end of the shopping session, click on "Proceed to checkout" in the Shopping Bag
enter your email and shipping address
select the type of shipping and payment
check that the information entered is correct and click on "Buy".

If you have chosen to pay by credit card (via PayPal), a second authentication may be required to authorize the payment before completing the purchase.

In this case, you will need to enter a temporary security code or SMS code or use another authentication method, as determined by the institution that issued the credit card.

Within a few minutes you will be sent a confirmation email with all the details of the order (indicating the payment method chosen - in the case of "bank transfer", a second email will be sent, where you will be indicated the IBAN to which to arrange the payment of the amount due).

From this moment our sales office will take care of everything and, as soon as the order is shipped, we will notify you with another confirmation email.

The only exception, if the choice of payment method is "bank transfer", in which case the preparation of the item / s to be sent, will take place only after receipt of payment by fascinoCellini (refer to "Conditions of sale" for details).

Track your order

Shopping

My Account

Shipping

Payments

Email: info@fascinocellini.com

Italy

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